SHIPPING | RETURNS/EXCHNAGES | REFUNDS
SHIPPING
- We provide free shipping in India.
- We ship within 24-48 hours of placing order (excluding Sunday, national and festival holidays).
- Delivery takes 3-5 working days.
- For express delivery (1 day), you can reach out to us on WhatsApp 9266863889.
RETURNS/EXCHNAGES
At Diamond Drops, we are committed to providing you with a hassle-free shopping experience. If you receive a product with any defect, there’s no need to worry—we offer an easy return and exchange policy, including pickup arranged directly from your address.
Easy Return & Exchange: You may request a return or exchange within 3 days of delivery in case of any defect or damage. The product must be unused and returned in its original packaging.
Return Pickup from Your Doorstep: We’ll arrange a pickup from your address. Once the product is received and quality checked, your full refund [The cost of shipping the product will be borne by the customer] or exchange will be processed.
Refunds: Refunds will be initiated to your original payment method [100 shipping will be deducted] within 5-7 working days after product inspection.
Need Help? For return or exchange requests, simply WhatsApp/Call: 9266863889 or Email: diamonddropsJ@gmail.com