SHIPPING | RETURNS/EXCHNAGES | REFUNDS
SHIPPING
- We provide free shipping in India.
- We ship within 24-48 hours of placing order (excluding Sunday, national and festival holidays).
- Delivery takes 3-5 working days.
- For express delivery (1 day), you can reach out to us on WhatsApp 9266863889.
RETURNS/EXCHNAGES
For any return or exchanges, you need to send in us parcel opening video as soon as you receive the parcel. Returns are accepted only for defective or wrong products, within 3 days of delivery. Full refund will be processed. Exchange is possible within 3 days of delivery only for damaged or wrong items. Contact us with proof. We'll inspect the same on receiving the product and shall initiate the exchange process. Shipping charges for exchange has to bear by customer only.
You can always write to us for any return/exchange related questions on WhatsApp 9266863889 or can email us on diamonddropsJ@gmail.com
We don't accept returns on sale items or gift cards.
REFUNDS
If there's any defect in the product, you can return it and we’ll refund the full amount.