Shipping policy
Shipping Policy
We offer easy and convenient ways for shipping to provide you a smooth experience of online shopping!
Our shipping policy states -
- For convenience of our clients, we provide free shipping in India.
- We ship within 24-48 hours of placing order (excluding Sunday, national and festival holidays).
- Delivery takes 3-5 working days for in-stock items. For customized orders, delivery can take bit longer which can be clarified before placing order.
- For express delivery (1 day), you can reach out to us on WhatsApp 9266863889.
Exchange and Return Policy
We offer refund or exchange for our products in case of any defect in our product.
For any return or exchanges, you need to send in us parcel opening video as soon as you receive the parcel. The 'To-be-exchanged' product has to be dispatched within 24 hours and tracking has to be provided in order to make your order eligible for exchange. Parcel has to be packed properly with secured packing and should be unused in any case. We'll inspect the same on receiving the product and shall initiate the exchange process. Shipping charges for exchange has to borne by customer only.
You can always write to us for any exchange related questions on WhatsApp 9266863889 or can email us on diamonddropsJ@gmail.com
We don't accept returns on sale items or gift cards.
Refunds
In case of refund in whatsoever case; it will be available only in the form of store credit and shall be available for future purchase.